Old N Gold respects your privacy
No identifiable information about an individual will be willfully disclosed to any third party with your the customer’s consent. In order to maintain your account internally your personal information will be disclosed to ONG.
What do we do with your information?
- Process payments and complete transactions
- Deliver the products and customer support
- Resolve disputes
- Prevent potentially prohibited or illegal activities
- inform you about our products, services, updates and promotional offers
ONG will not loan, rent or sell any identifiable information regarding our customers to any third party. Your information given to us will be handled with care and security and will not be used in way that you have not authorized. If you register your email on our site you may receive emails from time to time. You may unsubscribe with the link provided at the bottom of the email or simply email info @ goldvictoria.com with “remove in the subject field.
Gathered Use of Information
ONG does not gather or collect any information about an individual without the customer knowingly providing the information for a transaction or creating an account. When required by law ONG will collect information in regards to requirements for anti money laundering and anti terrorism acts in Canada, the Proceeds of Crime and Suspicious Transactions. Examples of information collected are: identification card, name, address, e-mail address, phone number and credit card information when needed. This information may be needed to complete a transaction and to contact you in case of problems regarding your transactions and account.
ONG may disclose non-personal aggregate information with third parties or partners but ONG will not share or share individual customer level information.
Failure to provide accurate customer level information when needed will slow or result in an account or transaction being rejected.
Use of “Cookies”
When someone visits the Website, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use these cookies to store visitors’ preferences and to record session information, for purposes including ensuring that visitors are not repeatedly offered the same advertisements and to customize newsletter, advertising, and Web page content based on browser type and user profile information.
We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Website features and services may not function properly if your cookies are disabled.
In order to protect your personal information, we take necessary precautions and ensure we are up to date on industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed. Customer information regarding payment or contact details is only made available to those employees who require the information to process the transaction. Please note that we cannot guarantee the security of customer information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time.
Old N Gold
ATT: Privacy Officer
706 Fort St
Victoria, British Columbia
Canada, V8W 1H2